Diagnostics solutions for a connected healthcare future

SOUTH SEA INITIATIVES LTD.

Your gateway to Zambia’s diagnostics market.

Supporting diagnostic teams with portable molecular testing solutions, practical training and dependable after-sales service.

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Exclusive distributor of Pluslife Biotech
Products, training and service support

READY
MOLECULAR
DIAGNOSTICS
PLUSLIFE
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Portable testingDesigned for flexibility
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Support that staysTraining & troubleshooting
Molecular results, closer to the point of care.
01

Diagnostic productsPortable equipment & consumables

02

Practical trainingOn-site and technical support

03

Responsive serviceSupport for installed sites

OUR SOLUTIONS

Technology and support for better diagnostics.

Explore the product portfolio and services presented in our company profile.

TESTCARDS & SWABS
02 / CONSUMABLES

Test Cards & Swabs

Consumables to support use of the diagnostic platform. Contact our team to discuss your requirements.

Ask about consumables →
03 / TEST MENU

Molecular test menu

The company profile lists the following test areas in the Pluslife portfolio:

CT / NGHPVMTBFlu A/BRSVCOVID-19
Discuss test availability →

BUILT AROUND YOUR NEEDS

From first conversation to ongoing support.

Our sales and service approach connects product trials, quotations, installation, training and continuing support.

Start a conversation →
01
Lead generation & trialUnderstand the site and arrange a product trial.
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02
Quote & solution planningExplore the suitable purchase or reagent plan.
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03
Installation & trainingPrepare users and support implementation.
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04
Service & follow-upKeep support and performance tracking in view.
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South Sea Initiatives network logo
CONNECTING DIAGNOSTICS & CARE
Reliable. Responsive. Innovative.Our service commitment

ABOUT SOUTH SEA INITIATIVES

Bringing diagnostic solutions closer to the people who need them.

South Sea Initiative Ltd positions itself as a gateway to Zambia’s diagnostics market and identifies itself as the exclusive distributor of Pluslife Biotech.

The company profile outlines a connected approach to diagnostic solutions: product supply, sector-focused marketing, user training, and ongoing technical service.

◎Market engagementPublic, private and mining sectors
⌘User enablementTraining, SOPs and manuals
↻Ongoing supportService requests and follow-up
◈Flexible optionsPurchase and reagent plans
Learn how we can help →

TRAINING & SERVICE

Confident users. Responsive support.

Training and after-sales service strategies described in the company profile.

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TRAINING / TIER 1

On-site user training

One-day training for nurses, lab technicians and pharmacists, supported by SOPs and manuals.

Training certificates · QR code videos
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TRAINING / TIER 2

Quality control & troubleshooting

Centralized QC and troubleshooting as part of the tiered training approach.

Practical guidance · Follow-up
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TRAINING / TIER 3

Technical repair & calibration

Three-day technical repair and calibration training for biomedical engineers.

Technical skills · Equipment care
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SERVICE STRATEGY

Support beyond installation

24/7 service line, WhatsApp troubleshooting, video-call assistance, device replacement, AI troubleshooting, call logging and monthly performance reports.

Contact service team →

✓ The company profile states a target of training 100% of installed sites within 48 hours.

CONTACT US

Let’s talk about your diagnostic needs.

Contact South Sea Initiatives to enquire about products, consumables, training, service support or purchasing options.

☎CALL US+260 973 225 910 ✉EMAILinfo@southseainitiatives.com
⌖VISIT USPlot No. 2N/AD-20/0, Great North Road, Lusaka

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